Insurance Claims

If your property has suffered damage as a result of an insurance related peril (fire, flood, impact, escape of water) the devastation this can cause both emotionally and materially can be immeasurable.

In such times the appointment of a Chartered Building Surveyor to project manage and organise the restoration of your home can prove invaluable allowing you to focus on other areas of your life and relieving some of the pressure in what can be an extremely difficult time.

Your Insurer will generally instruct a Loss Adjuster or Claims Advisor to manage the claims process and if damage to your property is significant they should recommend that you appoint a surveyor to project manage the buildings reinstatement. The surveyor’s fees generally fall for payment under your policy in the same way as the cost of the actual repairs.

There are a number of options open to you. The larger firms of loss adjusters are able to offer an in house project management solution whereby they actually employ the surveyor directly. This can work well in certain circumstances but the lack of independence can sometimes cause problems and lead to confusion.

Alternatively you have the option of appointing your own Chartered Surveyor who will be employed by you and work on your behalf whilst liasing closely with the Loss Adjuster. For many this is the preferable option given that the service offered is completely independent and roles are clear.

We have extensive experience of dealing with building repairs required due to fire, flood, vehicle impact and numerous other causes.


  • Evaluate the damage
  • Organise emergency repairs
  • Schedule the repair works
  • Seek tenders from our contractor network or alternatively your preferred contractor
  • Administer the repair contract (contract administration duties)
  • Provide close supervision with the assistance of a dedicated Contract Manager.
  • Advise and evaluate on your preferences

The complete process is undertaken in a realistic timeframe set and agreed at the outset.

Throughout the process we will keep you updated ensuring your needs are met. Your input into the repairs is valuable and acknowledged. Your health and safety and those involved in the construction project are paramount and we will ensure compliance with all relevant legislation including CDM 2015 and the Control of Asbestos Regulations.

Our services can also be utilised directly by a range of clients to provide an initial insight into the scope and quantum applicable to a claim. Clients include:

  • Insurance Companies
  • Brokers
  • Policyholders
  • Commercial Clients

Project Monitoring

Meadow consultants are Chartered Construction Managers and therefore ideally placed to assist in ensuring projects run smoothly. The emphasis on any project relates to time, cost and quality of work. Whilst this is imperative we also ensure that a high level of client communication and service is provided which makes us stand out from other consultancies.


Where a valid Insurance claim is confirmed then such fees can be recovered under your Insurance policy and paid directly by your insurance company. The mechanism of payment will be clarified with your insurer and explained to you before you incur any expense. Please feel free to contact us for an informal no obligation chat to determine if we can help you. Our fees are in line with RICS guidelines.